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Refund policy

The 90-day money-back guarantee

If you and your dog aren't happy within 90 days of your first delivery, you get 100% of your money back. No partial refunds, no return-the-package hoops, no questions. You don't even need to send the tub back.

How to claim it

Email hello@wendell.dog within 90 days of delivery with your order number. We answer every email ourselves, within one business day. Your refund goes back to your original payment method, typically within 5 to 10 business days.

Damaged or incorrect orders

If your order arrives damaged or we sent the wrong item, email us a photo and we'll send a replacement free of charge. No need to return anything.